Returns & Exchanges
At Paboy Home, we want you to be completely satisfied with your handcrafted home goods. If your purchase isn't the perfect fit for your space, we offer a 30-day return window for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and receive the return shipping address.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring that delicate textiles and cushions are protected from moisture and transit damage.
- 3.Ship the Package
Affix your shipping label and drop the package off at a local courier; we recommend using a tracked service as we are not responsible for items lost in transit.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.